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Xoran Seminar Series 2020 Cancellation FAQs

CANCELLATION FAQs

XORAN SEMINAR SERIES 2020

How are cancellations and refunds being handled?

Xoran will automatically cancel existing hotel reservations within our room block. Registration fees will be applied to either the 2021 Xoran Seminar Series, an IAC consultation or refunded. Please allow up to 60-90 days for refunds to be processed.


Are you refunding my registration fee?

You will have several options for handling your registration fees. Please indicate by sending a message to accreditation@xorantech.com

  • Apply your current paid registration for XSS 2020 to a full registration for the 2021 Xoran Seminar Series
  • Apply your current paid registration for XSS 2020 to a full IAC accreditation consultation
  • A refund. We can refund your registration fees. We are currently working through this process and appreciate your patience during this time.  We anticipate you will see a full refund on your credit card within 60-90 days.  If you paid by means other than credit card, we will reach out to you. You will receive a cancellation confirmation once your record has been cancelled. If you have any questions, please contact info@xorantech.com

How can I cancel my hotel room reservation?

Xoran will automatically cancel all reservations currently in the XSS 2020 Room Block. Unfortunately, we are unable to assist with hotel reservations made outside the Xoran Room Block, including refund inquiries and disputes. You must contact the hotel directly as the sole responsible party. The hotel is aware of these circumstances, and able to accommodate any changes you have.


Are you refunding flight or other travel costs?

No. We will not refund individual travel costs. Many airlines are either waiving cancellation fees or considering the action that precipitated your cancellation. Please contact your airline to see if your ticket qualifies. We apologize for any inconvenience and challenges this may cause you.


When is the next Xoran Seminar Series?

The next Seminar Series will take place in Clearwater, Florida, April 15-17, 2021.

Xoran looks forward to hosting you next year in Clearwater, Florida.

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