Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through this XORAN website based in the United States. XORAN and some of its affiliates, including XORAN Minimed, and our international affiliates, also operate other websites. This Privacy Statement does not apply to the other XORAN websites. You should review the Privacy Statement posted on other XORAN websites when you visit them. This website and this Privacy Statement are intended for a U.S. audience.
WHAT IS PERSONAL INFORMATION?
Personal information is information that we can use to specifically identify you, such as your:
- Unique personal identifier (e.g., device ID, online identifier)
- Internet Protocol address
- Email address
- Telephone number
- Account name
- For U.S. healthcare providers, a National Provider Identifier# (NPI) and/or a state license number
- Social security number
- Driver’s license number, or
- Other similar identifiers
- Characteristics of protected classifications under state/federal law (e.g., age, race, sex, medical condition, etc.)
- Medical information
- Health insurance information
- Financial information, including credit card numbers
- Biometric information (e.g., imagery of the iris, retina, fingerprint, face, or other data that contain identifying information)
- Commercial information (e.g., purchase history)
- Internet or other electronic network activity information (e.g., browsing history, interaction with our website, etc.)
- Geolocation data
- Audio, electronic, visual, thermal, olfactory, or similar information (e.g., call recordings)
- Professional, employment-related, or other similar information
In some places on this website you have the opportunity to send us personal information about yourself, to elect to receive particular information, or to participate in an activity. For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material about our products and therapies.
You also may choose to allow us to personalize your visits to the website, in which case we will ask you for certain personal information to make your visits to our website more helpful to you. When this information is combined with the information that we collect through cookies (described below), we will be able to tell that you have visited our website before and can personalize your access to our website, for example, by telling you about new features that may be of interest to you.
HOW DOES XORAN KEEP AND USE PERSONAL INFORMATION?
We may keep and use personal information we collect from you through this website to provide you with access to this website. In addition, we may keep and use your personal information:
- to respond to your requests
- to personalize your access to our website, for example, by telling you about new features that may be of interest to you, or to the extent you set up a XORAN account, to allow you to properly use that account.
- to develop records, including records of your personal information
- to contact you with information that might be of interest to you, including, to the extent permitted by law, information about clinical trials and educational and marketing communications about products and services of ours and of others
- for analytical purposes and to research, develop and improve programs, products, services and content
- for U.S. healthcare providers, to link your name, National Provider Identifier (NPI), state license number, and/or your IP address to web pages you visit, for compliance, marketing, and sales activities
- to remove your personal identifiers (your name, e-mail address, social security number, etc.). In this case, you would no longer be identified as a single unique individual. We use the HIPAA Safe Harbor method or the HIPAA Expert Determination method to de-identify protected health information regulated under HIPAA. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
- to enforce this Privacy Statement and other rules about your use of this website
- to protect someone’s health, safety or welfare
- to protect our rights or property
- to comply with a law or regulation, court order or other legal process
DOES XORAN EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?
XORAN will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Statement.
In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products that you order on our website. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In cases in which we share your personal information with a third party vendor, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.
We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).
We may disclose your personal information to third parties if we feel that the disclosure is necessary to:
- enforce this Privacy Statement and the other rules about your use of this website
- protect our rights or property
- protect someone’s health, safety or welfare
- fulfill obligations relating to a corporate sale, merger, dissolution, or acquisition
- comply with a law or regulation, court order or other legal process
Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personal information in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws, including HIPAA, where applicable.
COLLECTING ONLINE INFORMATION
If you visit our website to read or download information, such as information about a health condition or about one of our products, we may collect certain information about you from your computer or mobile device. This information may include:
- The name of the domain from which you access the Internet
- The Internet Protocol address (“IP Address”) of the device you are using
- The type of browser and operating system you are using
- The date and time you access our website
- The internet address of the site from which you linked directly to our website
- Which pages you have visited on our website (note: U.S. healthcare providers, please see the ‘uses of personal information’ described below)
- The search terms you use
- The links on which you click
CHOICES ABOUT COOKIES AND OPT-OUT OPTIONS
For more information on third-party advertising-related cookies and how to opt out of some cookies as you choose, see the descriptions and links below.
Click here(opens new window) to visit the Network Advertising Initiative site to set preferences and opt out of third-party targeting cookies.
Visit aboutads.info(opens new window) and allaboutcookies.org(opens new window) to find general information and opt-out.
WHAT DOES XORAN DO WITH NON-PERSONAL INFORMATION?
Non-personal information is information that cannot identify you or be tied to you. We are always looking for ways to better serve you and improve this website. We will use non-personal information from you to help us make this website more useful. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:
- create reports for internal use to develop programs, products, services or content
- customize the information or services that are of interest to you
- share it with or sell it to third parties
- provide aggregated information on how visitors use our site, such as ‘traffic statistics’ and ‘response rates,’ to third parties
HOW DOES XORAN USE AND PROTECT MY ACCOUNT INFORMATION? (ONLY APPLICABLE ON WEBPAGES OFFERING USER ACCOUNT LOGINS)
Certain of our webpages permit you to create a user account and login to that account. The information in this section applies to those webpages:
Viewing/Editing Personal Information: You may change the information you have provided by logging into your account and editing the information. If you are the patient, your personal information will be viewable by all persons you have invited and registered on your account (e.g., Friends and Family Members). If you are registered on a patient’s account, your personal information will be viewable by the patient as well as others registered on that account.
Storage of Personal Information: XORAN may store your personal information on servers in countries where XORAN operates, including (a) server(s) located in the United States of America. If you choose to close your account, we will maintain copies of your information in our internal records, systems, and databases, in accordance with our data retention schedules. We will continue to treat your personal information in accordance with this Privacy Statement.
Protecting Personal Information: We take security seriously and take a number of steps to protect your personal information. You also play a big part in protecting the privacy of your personal information. When you create an account, we ask you to select a password that is unique to you. To protect your personal information from unwanted disclosure, you should not give your password to anyone with whom you would not share your personal information. Our website may also log you out after a period of inactivity and require you to log in again. When you are ready to leave this website, always “log off” and close your browser to help protect the confidentiality of your information.
Use of Personal Information. Given the scope and variety of XORAN online services that allow the creation of online user accounts, XORAN will use your personal information for purposes related to the nature of the account and to why the account was established. These uses could include but are not limited to: (1) account creation, management, and security; (2) password restoration and renewal; and (3) account usage. Your use of any such accounts, and XORAN’s ability to use your personal information, is additionally subject to the terms and conditions accessible through the account login page.
WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?
If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made. Significant changes are also described below.
WHAT ABOUT PRIVACY ON OTHER WEB SITES?
This website may contain links to other websites. Some of those websites may be operated by XORAN, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Privacy Statement does not apply to any other website, even the other XORAN websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website, we recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices.
DOES XORAN EVER COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEBSITE?
We may contact you periodically by e-mail, mail, telephone, or text if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc.
ARE THERE SPECIAL RULES ABOUT CHILDREN’S PRIVACY?
We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.
WHAT ABOUT WEBSITE SECURITY?
Security is very important to us. We also understand that security is important to you. We have implemented security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. While we have implemented security measures, please keep in mind that “perfect security” does not exist on the Internet or elsewhere and no transmission of information is guaranteed to be completely secure. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
HOW TO CONTACT XORAN
If you have questions or comments about this Privacy Statement, please contact us here.
STATE-SPECIFIC PRIVACY NOTICES
Supplemental Privacy Notice for California Residents
This notice for California residents supplements the information contained in this Privacy Statement and applies solely to residents of the State of California. We adopt this Supplemental Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Supplemental Notice. Under the California Consumer Privacy Act (“CCPA”), you have certain rights in relation to some of your personal data, including the right to certain disclosures and explanations of rights. This section explains your rights under California law.
CALIFORNIA ‘DO NOT TRACK’ DISCLOSURES
California law (CalOPPA) requires XORAN LLC to let you know how we respond to web browser ‘Do Not Track (DNT) signals’. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not honor Do Not Track requests at this time.